Close an account

FI Admins can close accounts on behalf of their Insured Sweep Account (ISA) depositors directly through the Admin Portal. Before requesting a closure, the account must be liquidated to a $0 pending balance.

Request a closure

Sweep ProgramManage ProgramClose Account

To close an account, navigate to the Sweep Program section of the Admin Portal, click Manage Program, and select Close Account. From the dropdown, choose the account you wish to close. The current balance will be displayed. Click Confirm, then click Close Account to confirm. Because the balance has already been liquidated, the system calculates the remaining accrued interest, and will pay the interest and close the account during the next allocation.

Track a closure

Sweep ProgramClosed Accounts

Once a closure is scheduled, the account will appear in the Closed Accounts table with timestamps reflecting when the closure was requested and when it is scheduled to close.

Final statement

DocumentsAccount Statements

A final account statement will be available in the Account Statements tab under Documents within one business day.