Branding
Updated November 10, 2026
The Branding section of the Admin Portal lets your institution customize how your Depositor Portal looks and feels for your customers. Everything configured here applies to the Depositor Portal only - your Admin Portal keeps its standard appearance. Any optional field left blank will use the default value shown in that field, fields marked * are required, and a live preview alongside the form mirrors exactly what your depositors will see as you make changes.
To access Branding, log into your Admin Portal and select Branding under the Partner Success section of the left-hand menu.
Customize the Depositor Portal
Each field below changes what your depositors see in the Depositor Portal.
| Field | What it does |
|---|---|
| Product name | Replaces "Insured Sweep Account" everywhere it appears across the Depositor Portal, letting you present the program under your own product name. |
| Browser tab title | The title shown in your depositors' browser tab. If left blank, it defaults to your product name followed by your institution's name. |
| Portal URL | Your institution can host its Depositor Portal at a custom web address (e.g., yourbank.nbid.com). Enter your desired subdomain - lowercase letters, numbers, and hyphens only - and NBID will host the portal at that address once provisioned. |
| Logo | PNG or JPG, up to 1MB. This is your institution's logo, and it appears in the Depositor Portal header, on your monthly statements, and in your Admin Portal. Uploading a new logo here updates it everywhere. We recommend a transparent, wordmark-style image, about 400 x 100 px. Click Upload to stage a new image. |
| Favicon | The small icon shown in the browser tab. Square PNG or ICO, up to 256KB. Click Upload to stage a new image, or Remove to return to the default. |
| Support phone | Displayed in the Depositor Portal's Get Help window, so your depositors reach your team directly. |
| Support email | The support address shown to your depositors throughout the portal. |
| Accent color | Applied to buttons, links, focus rings, and the active tab across the Depositor Portal. Use the color picker or enter a 6-digit hex code (e.g., #00A19C). If a chosen color is too light for white button text to remain readable, the portal will warn you to pick a darker shade. Click Use default at any time to return to the standard color. |
Customize the depositor invite email
Your institution can customize the email depositors receive when they are invited to the Depositor Portal. A preview of the email appears alongside the form.
| Field | What it does |
|---|---|
| Invite email heading | The headline of the depositor invite email. |
| Invite email message | The supporting line under the headline. |
Save your changes
When you're satisfied with the preview, click Save Branding to apply your changes to the Depositor Portal and invite email. Only users with edit access can modify branding; all other users see the page in read-only mode.
Customize the monthly statement
Custom Settings for Monthly Depositor Account StatementSavePreviewThe Custom Settings for Monthly Depositor Account Statement panel lets your team tailor the statements your depositors receive each month. You can set a custom Statement Title, choose whether to include the FDIC logo, add a Disclosures Paragraph and Statement Closing Paragraph, enter a Contact and Return Mailing Address, and choose whether account numbers are masked (displaying only the last 4 digits). After saving your changes with the Save button in this panel, use the Preview button to generate a sample statement and confirm everything appears as expected. Your institution is responsible for the content of its branding, statements and disclosures, including any use of the FDIC logo.
Need a hand? Reach out to your NBID Regional Director or email support@nbid.com.