Withdrawing funds

Clients can request a withdrawal from their Insured Sweep Account directly through the Depositor Portal.

Initiate a withdrawal

Initiate TransferContinueSubmit

To initiate a withdrawal, the depositor clicks the Initiate Transfer button at the top right of the portal. They'll be prompted to select the specific account and enter the withdrawal amount - the portal displays their current balance, and the amount cannot exceed it. After clicking Continue, they review a summary of the transfer (account title, transaction type, and amount) and click Submit to confirm. This initiates the withdrawal process to transfer the requested funds back to their account at your bank.

Track a withdrawal

Transactions

The withdrawal appears immediately in the portal's Transactions tab, where the depositor can track its status from Pending to Posted.

Your bank continues to own the client relationship, and all cash withdrawals must flow through your bank. Your clients do not interact directly with other banks in the network. Note that initiating withdrawals requires Full Access - Read-Only portal users can view their account but cannot transact.

Demo

This video provides a step-by-step visual walkthrough of this process, showing how to access the withdrawal flow, input the necessary details, and confirm the request. It's designed to help your team confidently guide clients through withdrawing funds from the Depositor Portal.